FAQ's

Hot Springs Properties Reservation Polices and Procedure Agreement
 


DAMAGE AGREEMENT:
The person securing the reservation will be held responsible for the actions for all persons or pets in the party. Each rental unit is cleaned and inspected before and after each use. Hot Springs Properties will charge your credit card for damages or loss of any property or furnishings that occur during your stay. Smoking, in a non-smoking unit or pets in a non-pet unit will be considered damages, as well as conditions that require extensive cleaning (beyond normal wear and tear). By signing this agreement, you authorize Hot Springs Properties to exercise the policy, if needed. If exercised, you will be sent a statement of damages and the charges incurred.

Back to Top

CANCELATIONS:
If you find it necessary to cancel your reservation, this will result in loss of your booking fee! If cancelled 7 days or inside of 7 days, this will result in TOTAL LOSS of stay!

Back to Top

OCCUPANCY:
Occupancy is limited to the actual sleeping capacity shown (including children). There should be no more guests sleeping in the unit than on the rental agreement. For your comfort, bunk beds and sofa beds are not recommended for adults.

Back to Top

AGENCY DISCLOSURES:
Hot Springs Properties discloses as specified under Arkansas Real Estate Law, that this agency represents the owner of the rental property and may in some cases have ownership in properties.

Back to Top

RESERVATIONS:
Prior to check in, you will be required to sign this form and return this form and have a credit card on file with Hot Springs Properties.

Back to Top

PAYMENT:
Payment must be made in full at least 8 days prior to check in. A 25% booking fee per unit will be charged to your credit card upon reservation and the remainder is charged 8 days prior to check in.

Back to Top

CHECK-IN/CHECK-OUT:
Check in time is 4:00 pm and check out time is 10:00 am. Any stay after 10:00 am will be considered an additional night and will be charged accordingly. Upon check out, please make sure the air is set on 74 degrees and heat on 68 degrees. Carry all trash and load dishes in dishwasher and start it. Any pool areas associated with properties must be cleaned prior to checkout or additional cleaning fee may result. ALL GRILLS MUST BE CLEANED BEFORE CHECKOUT! Patio furniture must be placed back to its original place or additional charges will occur!

Please be advised that some vacation properties are for sale and the occasion may arise that the unit may need to be shown. In the event a property is sold; you will be moved based on availability or refunded your booking.

Back to Top